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Join TCS as a Service Ambassador , Work from Home Program earn upto 30,000/- per month, Apply Online Now

TCS-Home-Jobs

Join TCS as a Service Ambassador  , Work from Home Program earn upto 30,000/- per month, Apply Online Now

select flexible working hours that suit your schedule and earn upto 30,000/- per month.

Minimum Education:

Intermediate/A-Level

Apply Online: Click Here
Apply before dated: 20 April 2017

Job Description

  • Engages the existing and potential customers to establish trust and building rewarding working relationships.
  • Maintains Companys service standards by exercising professionalism and empathy when dealing with customers and is focused towards creating a WOW experience for the customer.
  • Conveys a consistent brand image that appeals to the customers.
  • Facilitates customers by explaining necessary procedures of TCS products and services.
  • Analyzes customers needs and preferences correctly. Is well versed in evaluating options to choose the best solution for them.
  • Provides full suite of customer services offerings (e.g. shipment status, tracking and other related queries) to customers contacting TCS via the customer service hotline & electronic channels timely and accurately.
  • Follow-up and makes scheduled call backs to customers where necessary.
  • Ensures that critical issues are highlighted and seek advice for resolutions.
  • Highlights areas for improvement with suggested solutions to improve TCSs procedures, technology and service to positively enhance customers experience with TCS.

Required Skills

Emotional Intelligence, Planning & Organizing, Relationship Building, Interpersonal & Communication Skills, Customer Centricity

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